ONLINE REPEAT PRESCRIPTIONS

For your convenience, you can renew your repeat prescriptions here. Repeat prescriptions for medications deemed addictive (such as opiates, benzodiazepines and anti-depressants) are not provided through this service.

If you are in doubt about whether you have a prescription, you can check it by downloading the app "Min Læge".

BOOK ONLINE                 

  

It is possible to book consultations online. However, there are limited times to book.

You are welcome to call the clinic between 09:00 - 12:30 for more appointments.

Video consultations are by appointment only.

ONLINE CONSULTATION

 

You can write short questions to the doctor here. Please note that it can take up to five business days to answer your question. Therefore, online consultation is not intended for acute medical advice.

Online consultation does not support ordering of medicine nor booking of appointments. 

 

NEWS

 

SUMMER HOLIDAYS:

CLOSED IN WEEKS 28, 29, 30 AND 31

 

Week 28 (6-12 July) contact:

Dr Thomas Heisterberg

Østerbrogade 84C, 1st floor

Tel. 3542 8015

 

Week 29 (13–19 July) contact:

Dr Marie Baunsgaard

Østerbrogade 60, 1st floor

Tel. 3542 5818

 

Week 30 (20–26 July) contact:

Dr Thomas Heisterberg

Østerbrogade 84C, 1st floor

Tel. 3542 8015

 

Week 31 (27 July – 2 August) contact:

Dr Michele Saldo

Lipkesgade 28

Tel. 3542 6622

 

 

The clinic’s locum colleagues will deal exclusively with urgent matters. Please book appointments for sick notes, annual check-ups, and other non-urgent matters from mid-August onward.

During the closure period, it will also not be possible to contact us by email, as there will be no staff available to respond.

 

 

 

Home Visit

Home visits are provided bassed on a medical assessment.

Please contact the clinic during the doctors’ telephone hours between 08:00 and 08:45.

 

Trainee Doctor

The practice at Svanemøllen is a training practice, which means that from time to time we have trainee doctors working alongside our permanent staff. They usually stay with us for six months at a time. These are qualified doctors undergoing specialist training, and we hope you, as patients, will give them a warm welcome.

Dr Marie Starze will be working at the clinic from 1 May to 27 November 2026.

 

PATIENTPORTALEN - SELVBETJENING

OPENING HOURS

CONSULTATION

 

Consultation only by appointment.

We treat 1 topic at a time during each consultation.

We only accept health insurance group 1.

Foreign patients and EU citizens are accepted, however, for foreign patients a fee is charged for each consultation. 

 

Monday:  08:00 - 16:00
Tuesday: 08:00 - 16:00
Wednesday: 13:30 - 18:00
Thursday: 08:00 - 15:00
Friday: 08:00 - 15:00

 

 

 

 

 

 

 

For acute medical advice, please call

+45 61 10 79 79 (08:00 AM -12:30 PM)

 

TELEPHONE HOURS

 

The doctors have daily telephone hours from 08:00 - 08:45 on phone nr.: 61 10 79 79 79.

In case of acute illness between 08:45 - 09:00, please call the phone nr.: 22 52 01 13.

Our staff will then answer the phone every day from 09:00 - 12:30.  

However, on Wednesday the phone closes at 09:00. 
In case of urgent need for a doctor after 09:00 on Wednesdays, please call the Doctor on Duty, Østerbro on phone nr.: 35 42 32 32.

We have a lunch break daily from 12:30 - 13:00. In case of acute illness, please call the emergency phone nr.: 22 52 01 13.

In case of acute illness on Monday, Tuesday, Thursday and Friday from 13:00 - 16:00, please call the Doctor on Duty, Østerbro on phone nr.: 35 42 32 32.

After 16:00 on weekdays, weekends and public holidays, please call 1813.